Head Receptionist

Job Description

Vacancies for the position of Chief Receptionist.

Job benefits:
Fixed salary based on the experience they have + bonuses💵
14 days paid vacation
40% discount in on-board shops with exclusive products
The possibility to be part of the excursions
The possibility to use the gym on board
Travel expenses (embarkation/disembarkation) 100% covered by the company.
No cost for accommodation, food or laundry
German language course
Free Wi-Fi
Opportunities for professional growth in the career

Duties and Responsibilities
Management and leadership of the reception team
Providing excellent customer service
Management of cabin reservations, reservation changes, and accommodation related issues
Ensuring that the check-in and check-out processes are carried out in an efficient and organized manner
Managing and updating customer information
Responding to customer inquiries about services, facilities and onboard activities

Qualifications:
A degree in hospitality, tourism management or related field is preferred
Previous experience in a front desk or customer service role, ideally in a hotel or cruise environment
Experience as a front desk clerk is preferred
Excellent verbal and written English language skills
Demonstrated skills in leading and managing a team
Good knowledge of computer systems and software used in reception, such as customer relationship management (CRM) systems and reservation systems
Organizational and time management skills

Apply now by contacting us at info@punojashte.com or on our phone number 069 85 10 120.